Multinational company in the world for eight years

On her journey to becoming senior district director of MARY District, Macau, Maria has had a few ups and downs. Despite joining the insurance industry in 1988 with no established track record or professional networks, with her fighting spirit, Maria persevered. Now, after 33 years, she has become an undisputed leader in the industry, managing a team of nearly 1,000 people. Her enthusiasm and drive, coupled with her hands-on attitude, have made her stand out and succeed. In light of Maria's exceptional leadership skills and achievements, she has received numerous awards over the years. While it is never easy to climb the ladder, it is even more remarkable for one to sustain their passion and commitment to a profession for so long. Aware of the fierce competition and obstacles facing the insurance industry, Maria knows that she cannot afford to be complacent. Every day she challenges herself to keep going and scale new heights.

Entering into the insurance industry in the early 1980s, Rosa became the first agent to sell an AIA Macau insurance policy. Staying positive in the face of adversity, she strives to always surpass her own achievements by being better today than she was yesterday, and being better tomorrow than she is today. A lifelong learner, Rosa pushes herself to be more adept and competent in order to achieve ever bigger goals. Focused on building the best team possible, ROSA District has a unique management culture that is based on four simple management concepts: to be fair and just, empathetic, timely, and proactive. On average, there is an MDRT for every 2.4 members in ROSA District, with the ultimate goal to make all members achieve MDRT. After all, they see it as their mission and responsibility to enable each member to ascend to management level. Identifying and cultivating talent will not only give a sense of accomplishment, it will also nurture the next generation and enable them to pick up the baton, taking the district to new heights. Embracing technology, professionalism, corporatisation, and systemisation are the four drivers propelling the team to excel and train even more outstanding talent.

Lai Cheng has been part of AIA for 18 years and has always believed that professional service is the key to success. In 2008, at the age of only 22, she established a team of 13 members. Then, in 2020, she set up the Grand District, which has since grown into a team of 250. As the youngest district director of AIA Macau, Lai Cheng firmly believes that integrity, commitment, professional service, and team development are essential to one's long-term development in the industry. Therefore, over the years, she has built a professional wealth management team worthy of customer recognition. With MDRT membership considered the most representative indicator, she believes that success can always be replicated. Leading by example, Lai Cheng has been an MDRT member for more than 10 years, and is now a MDRT COT and Life Member. Not only that, but all of her management team are MDRT members as well, inspiring her colleagues and making positive impacts across the board. Looking ahead, Lai Cheng plans for the MDRT membership of all her team members to be the benchmark, thereby furthering their professional development in wealth management.